Banks
Get control of your processes in the digital banking era.
The banking sector is continually evolving, with new digital players revolutionizing classic banking services. These business models, along with the introduction of new regulations and IT transformations, are forcing banks to shift their strategy for increased value and extended customer loyalty. And of course, better processes mean more efficiency, lower cost, improved quality. The continuous evolving in the banking sector, faces mane challenges among which
integrating different information systems implemented over time
providing transparent and auditable digitalized processes
guarantying compliance and standards
Among other functionalities, Smart Processes provide a number of features that help banks with the above challenges:
Configuration based integration feature, serving as an auditable, integration interface among different information systems which provide web service api interface
Transparent processes, user friendly process configuration display, showing process data, process actors, process workflow and permissions.
Interested?
Send us an email at info@smartprocesses.net and we will contact you.
Example Applications
Automation of cards lifecycle from request-to-customer
Smart Processes is used to automate the cards lifecycle from request-to-customer. A fully automated workflow to manage cards life cycle is implemented, helping the bank to increase efficiency and further improve customer service.
Contact us by sending an email to: info@smartprocesses.net to know more.
Loan Origination
Automate the process application-to-approval for loans origination. Capture different channels such as website, call center, retail shop or branch in a unified loan application channel. Two layers of loan application are implemented for application and prescreening (front-end) and loan application management (beck-end).
Contact us by sending an email to: info@smartprocesses.net to know more.
Fraud Case Management
An intelligent solution that screens suspicious transactions, uses communication channels to notify the customer trying to get feedback to ensure that it is an authorized transaction. In case fraudulent transaction provides the environment to manage the cases in a systematic and auditable manner.
Contact us by sending an email to: info@smartprocesses.net to know more.