About Us

Smart Processes was established in 2016 and has a long experience in providing consultancy services integrated with state-of-the-art information and communication technology solutions for a wide range of customers in public and private sector and for a large number of diverse services. Our main focus has been the development and implementation of innovative instruments for the local administration, electronic governance, electronic democracy, electronic participation, transparency, accountability and evolution of open information society.

Drawing on over 10 years of experience in providing technical assistance at the local level in Albania, we offer tailored solutions in areas such as municipal performance monitoring, budget transparency, integrated one-stop-shop models, preschool education management, and public services expertise in local administrative and structure processes and regulations, along with the development of innovative software systems.

Let us know about your business need, will prepare a demo for you. If you are happy with the demo then we send you a proposal.

Send us an email at info@smartprocesses.net and we will contact you or fill in the contact form  below.