Banking Solutions

Get control of your processes in the digital banking era.

The banking sector is continually evolving, with new digital players revolutionizing classic banking services. These business models, along with the introduction of new regulations and IT transformations, are forcing banks to shift their strategy for increased value and extended customer loyalty. And of course, better processes mean more efficiency, lower cost, improved quality. The continuous evolving in the banking sector, faces mane challenges among which

  • integrating different information systems implemented over time

  • providing transparent and auditable digitalized processes

  • guarantying compliance and standards

Among other functionalities, Smart Processes provide a number of features that help banks with the above challenges:

  • Configuration based integration feature, serving as an auditable, integration interface among different information systems which provide web service api interface

  • Transparent processes, user friendly process configuration display, showing process data, process actors, process workflow and permissions.


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Example Applications

Automation of cards lifecycle from request-to-customer

Smart Processes is used to automate the cards lifecycle from request-to-customer. A fully automated workflow to manage cards life cycle is implemented, helping the bank to increase efficiency and further improve customer service.

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Loan Origination

Automate the process application-to-approval for loans origination. Capture different channels such as website, call center, retail shop or branch in a unified loan application channel. Two layers of loan application are implemented for application and prescreening (front-end) and loan application management (beck-end).

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Fraud Case Management

An intelligent solution that screens suspicious transactions, uses communication channels to notify the customer trying to get feedback to ensure that it is an authorized transaction. In case fraudulent transaction provides the environment to manage the cases in a systematic and auditable manner.

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Choose between our flexible implementation and licensing models.


You can get Smart Processes:

  • installed in your infrastructure

  • hosted in our data centers, with an additional hosting and maintenance fee


We provide 2(two) different licensing models, in order to better fit our customer's needs:

  • Proprietary License (System License + per user license)

  • Subscription License ( Setup fee + user subscription monthly fee )

Licensing models are offered in both infrastructure modes, either in premise or in hosted installations.

How to start

  1. Contact us, by letting us know your scenario.

  2. A process analyst will be assigned to your request

  3. We will prepare a demo prototype which you can access through the web

  4. If you are convinced that we are close to fulfilling your business scenario need, our team will draft a cost estimate for your scenario tailored to your specific needs, making sure that you do not pay more then you use.

  5. If we made it to that point, we are sure that we will have an agreement to start the implementation and assist you for the change management process.

Interested? Challenge us to exceed your expectations.

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