Social Welfare

Our service is dedicated to providing quality assistance according to established standards for beneficiaries in social care institutions, whether they are public or non-public, as well as in residential facilities.

Smart Processes Enable:

• 24/7 System Access: Access the system round-the-clock, in real-time, from any location, ensuring convenience and accessibility.

• Data Unification and Centralization: Streamlining and centralizing sector data for enhanced efficiency.

• Workflow Automation: Clearly defining staff roles and tasks through automated workflows, ensuring streamlined operations.

• Secure User Authentication: Ensuring secure user authentication to safeguard sensitive information.

• Document Upload and Scanning: Easily upload and scan application documents for seamless processing.

• Automatic Service Document Generation: Instant generation of necessary service documents to expedite the process.

• Enhanced Control Through Tracking: Increased oversight and control over service practices through comprehensive tracking mechanisms.

• Increased Transparency: Ensuring transparency throughout the application and admission process.

• Reduction in Service Delivery Time: Streamlined processes lead to quicker service delivery and admission procedures.

• Mitigation of Corrupt Practices: Minimizing opportunities for unethical behavior through robust monitoring and safeguards.

• Staff Efficiency Monitoring: Monitoring and evaluating staff performance to ensure optimal service delivery.

• Real-Time Service Delivery Monitoring: Tracking service delivery timelines to maintain efficiency and timeliness.

• Real-Time Reporting and Statistics: Instant generation of reports and statistics for informed decision-making and evaluation.

Smart Processes is designed to optimize operations, enhance transparency, and ensure efficient and effective admission procedures for individuals seeking placement in social care institutions and residential facilities.

We offer an advanced solution to benefit from social housing programs!

Through our innovative platform, Smart Processes provides a quick and easy guide to benefit from social housing programs. Citizens can benefit from immediate access to all the necessary information about the criteria and procedures to benefit from social housing.

Smart Processes offers:

• 24/7 access to our platform, wherever you are, for an instant experience.

• Unification and centralization of relevant data for an improved process.

• Ease of uploading application documentation through a simple "attach & scan" process.

• User security - we provide secure authentication.

• Automatic generation of necessary documentation to speed up the process.

• Increased control over service practices through action tracking.

• Increasing transparency and reducing waiting time to benefit from the necessary services.

• Reducing opportunities for illegal or corrupt practices.

• Monitoring staff efficiency and service delivery time to ensure the highest quality service.

• Real-time reports and statistics to keep you informed at every step of the process.

Choose Smart Processes for a fast, clear and efficient experience in receiving social housing services!

Embrace the future of social services with our innovative approach to digitizing the Social Services Plan! 

The Social Services Plan, a vital document crafted by local government units, aims to cater to social needs effectively. We're revolutionizing this process by offering cutting-edge software solutions that streamline design, planning, and monitoring for local self-government units.

Key Features:

• Increasing the level of coordination of work processes between the structures of social services, which are responsible for the design and implementation of the plan of social services.

• Increasing efficient monitoring and evaluation to check if the objectives defined in the Plan have been realized.

• Increasing the level of cooperation and interaction with responsible actors, through a basic integrated system.

• Assists in the process of preparing the subsequent social services plan, relying on a reference database.

• It helps in a more efficient planning of subsequent social plans since the data and analysis that this monitoring system will produce will help decision makers for

Interest Groups & Beneficiaries:

Municipalities: Spearheading community-driven initiatives for social welfare.

Individuals in Need: Ensuring targeted support and assistance reach those who need it most.

Organizations: Partnering for impactful service delivery and community empowerment.

Civil Society: Promoting a culture of social responsibility and inclusivity.

This system enhance efficiency, accessibility, and effectiveness in delivering and managing social programs and initiatives.