Financial Support Sector

Our service facilitates the issuance of proof of disability payment for individuals falling within the paraplegic and tetraplegic categories. We understand the unique challenges faced by individuals with these specific disabilities and are dedicated to providing efficient support.

Smart Processes Features:

• 24/7 System Access: Access to the system is available round-the-clock, ensuring convenience and flexibility.

• Data Unification and Centralization: Streamlined management of sector data for enhanced efficiency.

• Workflow Automation: Clear division of staff roles and tasks, ensuring smooth operations.

• Secure User Authentication: Ensuring the security and confidentiality of user information.

• Document Upload and Scanning: Easily upload and attach application documents for seamless processing.

• Automatic Document Generation: Instant generation of service documents for swift processing.

• Enhanced Control Through Tracking: Increased oversight and control over service practices through comprehensive tracking.

• Increased Transparency: Ensuring transparency throughout the service delivery process.

• Reduction in Service Delivery Time: Efficient processes lead to faster service delivery.

• Mitigation of Corrupt Practices: Minimizing opportunities for unethical behavior through robust systems.

• Staff Efficiency Monitoring: Monitoring and evaluating staff efficiency to optimize service quality.

• Real-Time Service Delivery Monitoring: Tracking service delivery timelines to ensure timely assistance.

• Real-Time Reporting and Statistics: Instant generation of reports and statistics for informed decision-making.

These smart processes are designed to streamline operations, enhance transparency, and ensure the timely and effective delivery of disability payment benefits to individuals in the paraplegic and tetraplegic categories.

This service involves issuing certificate of disability payment for employed individuals with disabilities. Work-disabled individuals include those who have sustained workplace injuries, contracted occupational diseases, or suffer from various illnesses and receive disability pensions from the social insurance system.

Smart Processes Features:

• 24/7 Access: Users can access the system at any time and from anywhere, ensuring real-time availability.

• Data Centralization: Sector data is centralized and unified, facilitating efficient management and retrieval.

• Workflow Automation: Clearly defines staff roles and tasks, streamlining processes through automation.

• Secure User Authentication: Ensures secure authentication for users accessing the platform, safeguarding sensitive information.

• Document Upload: Enables users to upload and scan application documents directly within the system for easy processing.

• Automatic Document Generation: Automatically generates service documents, reducing manual effort and enhancing efficiency.

• Tracking Capabilities: Enhances control over service practices through comprehensive tracking features.

• Transparency Enhancement: Increases transparency throughout the service process, fostering accountability and trust.

• Reduced Service Delivery Time: Streamlines service delivery processes, minimizing waiting times for applicants.

• Prevention of Corrupt Practices: Mitigates opportunities for corrupt practices through automated procedures and oversight.

• Staff Efficiency Monitoring: Monitors staff performance to ensure optimal service delivery and efficiency.

• Real-time Reporting: Generates reports and statistics in real-time, providing valuable insights for decision-making and evaluation. 

Our service specializes in the issuance of proof of disability payment for individuals within the blind category. We recognize the unique needs and challenges faced by individuals with visual impairments and are committed to providing efficient assistance.

Smart Processes Enable:

• 24/7 System Access: Access the system at any time, from anywhere, ensuring convenience and accessibility.

• Data Unification and Centralization: Centralized management of sector data for improved efficiency.

• Workflow Automation: Clear allocation of staff roles and tasks through automated workflows, ensuring smooth operations.

• Secure User Authentication: Ensuring the confidentiality and security of user credentials.

• Document Upload and Scanning: Effortlessly upload and scan application documents for seamless processing.

• Automatic Document Generation: Instant generation of service documents for prompt assistance.

• Enhanced Control Through Tracking: Improved oversight and control over service practices through comprehensive tracking mechanisms.

• Increased Transparency: Ensuring transparency throughout the service delivery process.

• Reduction in Service Delivery Time: Streamlined processes lead to quicker service delivery.

• Mitigation of Corrupt Practices: Minimizing opportunities for unethical behavior through robust safeguards.

• Staff Efficiency Monitoring: Monitoring and evaluating staff performance to enhance service quality.

• Real-Time Service Delivery Monitoring: Tracking service delivery timelines to ensure timely assistance.

• Real-Time Reporting and Statistics: Instant generation of reports and statistics for informed decision-making.

Smart processes is designed to optimize operations, enhance transparency, and ensure the efficient and effective delivery of disability payment benefits to individuals in the blind category.

This service involves issuing proof of the benefit of economic assistance (financial support) to families or individuals with insufficient income or in need of assistance. It serves as documentation confirming the receipt and utilization of economic aid.

Smart Processes Features:

• 24/7 Access: Users can access the system at any time and from anywhere, ensuring real-time availability.

• Data Centralization: Sector data is centralized and unified, facilitating efficient management and retrieval.

• Workflow Automation: Clearly defines staff roles and tasks, streamlining processes through automation.

• Secure User Authentication: Ensures secure authentication for users accessing the platform, safeguarding sensitive information.

• Document Upload: Allows users to upload and scan application documents directly within the system for easy processing.

• Automatic Document Generation: Automatically generates service documents, reducing manual effort and enhancing efficiency.

• Tracking Capabilities: Enhances control over service practices through comprehensive tracking features.

• Transparency Enhancement: Increases transparency throughout the service process, fostering accountability and trust.

• Reduced Service Delivery Time: Streamlines service delivery processes, minimizing waiting times for applicants.

• Prevention of Corrupt Practices: Mitigates opportunities for corrupt practices through automated procedures and oversight.

• Staff Efficiency Monitoring: Monitors staff performance to ensure optimal service delivery and efficiency.

• Real-time Reporting: Generates reports and statistics in real-time, providing valuable insights for decision-making and evaluation.

The issuance of proof of disability payment for persons with disabilities is provided to individuals whose abilities have been limited due to physical, sensory, intellectual, or mental impairments. These impairments may be either congenital or acquired during one's lifetime, stemming from accidents, illnesses, or other causes not related to employment. Such individuals are certified by the Medical Commission for the Determination of Ability to Work (KMCAP) and are eligible for disability payment benefits.

The assessment of individuals' medical conditions, as defined above, is conducted by the KMCAP, an entity established and operationalized at the Institute of Social Insurance. The commission comprises medical professionals, including a doctor from the State Social Service, who holds voting rights. The medical criteria for evaluating disabilities are outlined in regulations approved by the Minister of Health and Social Support.

Smart Processes offers:

• Access to the system 24/7, in real-time, from anywhere.

• Unification and centralization of sector data.

• Clear delegation of staff roles and tasks through workflow automation.

• Secure user authentication for all stakeholders.

• Document upload (attach & scan) for application materials.

• Automatic generation of service documents.

• Enhanced control over service practices through tracking mechanisms.

• Increased transparency throughout the process.

• Reduction in service delivery timeframes.

• Mitigation of opportunities for corrupt practices.

• Monitoring of staff efficiency.

• Tracking of service delivery timelines.

• Real-time generation of reports and statistics.

These smart processes streamline operations, improve efficiency, and ensure the effective delivery of disability payment benefits to eligible individuals.